No Refunds and No Returns Policy
At Mind Lines, we take pride in the quality and craftsmanship of our products, including our Daily Planner Journals and Executive Planner Journals. Each journal is carefully designed to provide exceptional value and usability for our customers.
Please note: All sales are final, and we do not offer refunds or accept returns for any products purchased.
Why We Maintain This Policy
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Personal Nature of Products: Our journals are personal-use items, and once they are delivered, we cannot accept them back due to hygiene and usability concerns.
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Commitment to Quality: We ensure that all products undergo thorough quality checks before shipping to minimize any defects or issues.
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Customized Products: If any product is customized or personalized, it is tailored specifically for you, making it non-returnable.
Exceptions to the Policy
In rare cases where a product is delivered with manufacturing defects or damage during transit, please contact our customer support team within 7 days of receiving your order. We will work with you to resolve the issue by offering a replacement or other suitable solutions.